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New Post 4/5/2008 10:26 PM
  cjepp
4 posts
No Ranking


Re: Error when importing a .csv 

Yes, these issues are current.  The errors noted in my last post was after installing 1.2.

I followed your suggestion and filled in full names for all states in our .csv file.  The import failed again (same as above).  
I then uninstalled Engage Locator, cleaned the database - and tried to reinstall the module.  I encountered an error doing this during the register modules part.  I'd seen this error before (with other modules) - wherein the uninstallation process doesn't remove the unique key in the md.modules table.  So i removed it manually - and reinstalled Engage Locator 1.2 with success.

At this point, I attempted the .csv import again (with data in all required fields, and states spelled out fully).  Again, the import appears to succeed - but nothing gets imported.  The event viewer throws about 40 General Exceptions that read:

AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: The process cannot access the file because it is being used by another process.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.IO.IOException: The process cannot access the file because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.__Error.WinIOError() at System.IO.File.Move(String sourceFileName, String destFileName) at Engage.Dnn.Locator.DataImportScheduler.StageData(ArrayList files, FolderInfo folderInfo) at Engage.Dnn.Locator.DataImportScheduler.DoWork(Object threadContext)
Source:

 
New Post 4/6/2008 6:20 AM
  Pat
48 posts
www.engagesoftware.com
7th Level Poster


Re: Error when importing a .csv 

Okay - thanks for humoring me with my initial troubleshooting thoughts. I'll grab a few others on Monday morning to look at this in more detail, but in the mean time, would you mind sending your .csv to me so I can look at it and at least rule this out completely? I realize the the file is most likely not the issue, but it helps to throw out all variables. You can send it to prenner@engagesoftware.com


Patrick Renner
Engage Software
St. Louis, MO
314.966.4000 x235



The leading provider of DotNetNuke support, training and custom module development.
 
New Post 4/7/2008 1:47 PM
  jeimer
22 posts
9th Level Poster


Re: Error when importing a .csv 

I'm not sure why you are having this issue when trying to upload your locations. I would like to look at the csv file you are trying to import, could you please send me the file at jeimer@engagesoftware.com. Also, you stated that the unique key in the md.modules table wasn't being removed. I'm not sure what you mean by this. Could we possibly have a short conversation about that? Please provide a good time to talk and the best way to contact you in the email with the csv file. Thanks!


Engage Software
St. Louis, MO
314.966.4000



The leading provider of DotNetNuke support, training and custom development.
 
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