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New Post 4/2/2008 12:52 PM
  Zain
16 posts
10th Level Poster


Map shows wrong location 
Modified By Zain  on 4/2/2008 12:02:33 PM)

Your map shows the wrong location for 14100 US 19 N Clearwater, FL 33764 .  Looking up this address in google maps shows the correct location.

http://maps.google.com/maps?f=q&hl=en&geocode=&q=14100%20US%2019%20N%20Clearwater,%20FL%2033764

But using the map in your software the location is wrong. Is there any way to fix this? Also when I add the Unit number  (#114) into the address#2 field the map shows another location all together!

 
New Post 4/2/2008 1:42 PM
  Pat
48 posts
www.engagesoftware.com
7th Level Poster


Re: Map shows wrong location 

This is a tricky one. The Google API usually passes back the right geocode for the address, and when it doesn't the solution is typically to modify the address slightly to make it more accurately found by Google. I tried your address a number of times with a number of different renditions and Google wasn't able to geocode it accurately in any of my tries.

The way to get around this would be to override the latitude and longitude with the correct coordinates (lat: 27.899808, long: -82.726964). The address will look as you indicated in the location information, but the geocodes will override the response from Google (incorrect coordinates) and map your location correctly. This functionality was made available in Locator 1.1, so you have to be on at least this version.

Please let me know if this doesn't work for you.

Pat


Patrick Renner
Engage Software
St. Louis, MO
314.966.4000 x235



The leading provider of DotNetNuke support, training and custom module development.
 
New Post 4/2/2008 1:48 PM
  Zain
16 posts
10th Level Poster


Re: Map shows wrong location 

Ok I am using version 1.1.0 and I tried to change the Lat / Lon but it would not save the new coordinates. It reverts back to the original. Is there another way to change the LAT / LON?

 
New Post 4/2/2008 1:58 PM
  Pat
48 posts
www.engagesoftware.com
7th Level Poster


Re: Map shows wrong location 

I had success on our internal test sites so I'm a little stumped unless I can see the actual problem. Would you mind sending me an email (prenner@engagesoftware.com) with your actual URL and I can help you further troubleshoot? I'll post the solution back on the forums for public knowledge.


Patrick Renner
Engage Software
St. Louis, MO
314.966.4000 x235



The leading provider of DotNetNuke support, training and custom module development.
 
New Post 4/2/2008 2:08 PM
  Zain
16 posts
10th Level Poster


Re: Map shows wrong location 

Ok I sent you an email with the details.

 
New Post 4/2/2008 2:57 PM
  Zain
16 posts
10th Level Poster


Re: Map shows wrong location 

I logged onto your demo site and the software doesn't seem to work. You can not edit  the LAT or LON there either. It reverts back to the original.

 
New Post 4/2/2008 4:47 PM
  Pat
48 posts
www.engagesoftware.com
7th Level Poster


Re: Map shows wrong location 

I never saw an email come through, but I did see that our demo site was out of date. It looks like Locator 1.1 has an issue with keeping the forced geocode. Version 1.2 appears to have fixed this and can be downloaded from engagemodules.com/downloads.


Patrick Renner
Engage Software
St. Louis, MO
314.966.4000 x235



The leading provider of DotNetNuke support, training and custom module development.
 
New Post 4/2/2008 5:05 PM
  Zain
16 posts
10th Level Poster


Re: Map shows wrong location 

i sent an email to this address you specified prenner@engagesoftware.com. I have downloaded version 1.2 How do I update it on my live site? 

 
New Post 4/2/2008 5:22 PM
  Pat
48 posts
www.engagesoftware.com
7th Level Poster


Re: Map shows wrong location 

To upgrade - you must be logged in as a host account and install the new version like it is new. Installing the new version will not wipe out the old information, but will act as an upgrade. The email address is correct, but something must be catching it up. Sorry for the trouble.


Patrick Renner
Engage Software
St. Louis, MO
314.966.4000 x235



The leading provider of DotNetNuke support, training and custom module development.
 
New Post 4/2/2008 5:32 PM
  Zain
16 posts
10th Level Poster


Re: Map shows wrong location 

All better now! Thank you so much! You are great!

 
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